Olivia Hall
Grandville,MI
Summary
Efficient professional in financial client services, known for high productivity and ability to complete tasks swiftly and accurately. Specialize in account setup, customer verification processes, and compliance adherence. Excel in communication, problem-solving, and organizational skills, ensuring seamless operations and exceptional client experiences.
Overview
5
5
years of professional experience
Work History
Relationship Banker
Comerica Bank
09.2025 - Current
- Assisted clients with account openings and service inquiries.
- Educated customers on banking products and services for better financial decisions.
- Maintained compliance with banking regulations and internal policies.
- Collaborated with team members to streamline customer service operations.
- Analyzed financial data to determine the creditworthiness of potential borrowers.
- Prepared loan documents for review and approval by bank management.
- Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
- Participated in training and mentoring of new associates, assisting with onboarding .
Vault Teller
Comerica Bank
10.2023 - 09.2025
- Secure handling of financial assets.
- Adhere to regulatory and operational compliance standards.
- Contributes to branch success through meeting sales benchmarks.
- Demonstrate initiatives in exceeding sales goals.
- Managed cash inventory and maintained security protocols for the vault.
- Trained new tellers on operational procedures and customer service standards.
- Conducted audits of cash drawers to ensure compliance with bank policies.
Botany Technician
Ferna Farms
06.2021 - 02.2023
- Assisted in the operations of a small floral business start-up.
- Assisted in planting, cultivating, and harvesting various flowers.
- Contributed to quarterly strategy meetings.
- Maintained digital presence through website design with square space.
Education
Some College (No Degree) - General Business
Grand Rapids Community College
Grand Rapids, MISome College (No Degree) - EMS program
Kent Career Technical Center
Grand Rapids, MISkills
- Cash and asset handling
- Regulatory compliance
- Fraud detection
- Client communication
- Sales strategies
- Time management
- Team leadership
- Salesforce proficiency
- Risk mitigation
- Microsoft 365 expertise
- Risk assessment
- Financial reporting
- Customer relationship management
- Sales strategy development
- Branch operations
- Teller training
- Financial record keeping
Accomplishments
CoStar Award Comerica Bank given by Manager
Affiliations
Volunteer, Humane Society "Dogs Day Out"
Timeline
Relationship Banker
Comerica Bank
09.2025 - Current
Vault Teller
Comerica Bank
10.2023 - 09.2025
Botany Technician
Ferna Farms
06.2021 - 02.2023
Some College (No Degree) - General Business
Grand Rapids Community College
Some College (No Degree) - EMS program
Kent Career Technical Center