Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Olivia Hauffe

Toms River

Summary

Dynamic Supervisor at Gertrude Hawk with a proven track record in employee training and conflict resolution. Enhanced team morale and customer satisfaction through effective communication and problem-solving skills. Successfully managed inventory and optimized performance, fostering a productive work environment that exceeded expectations. Goal-oriented and detail-focused, committed to achieving results. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Supervisor

Gertrude Hawk
Toms River
08.2022 - Current
  • Led training sessions for new employees focused on company policies and procedures.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Identified needs of customers promptly and efficiently.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Maintained positive working relationship with fellow staff and management.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to customer questions regarding products, prices and availability.
  • Developed strategies to improve team performance and productivity.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Utilized various software and tools to streamline processes and optimize performance.

Babysitter

Lauren Wright
Roxbury
09.2019 - 01.2023
  • Instructed children in eating, resting and restroom habits.
  • Observed and monitored children's play activities.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Organized various activities, games, crafts and outings to keep children entertained.
  • Tailoring activities based on the individual needs of each child under care.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Establishing trust through consistent communication with both parents and kids.
  • Helping older children with homework assignments as directed by parents.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Maintained safe play environment.
  • Responsibly watched children while parents were out.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Enforced rules to teach good manners and maintain safe environment.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Teaching good manners by setting clear expectations for behavior in various settings.

Education

High School Diploma -

Toms River High School North
Toms River, NJ
06-2023

Skills

  • Employee training
  • Team building
  • Conflict resolution
  • Customer service
  • Inventory management
  • Performance monitoring
  • Money handling
  • Problem solving
  • Time management
  • Training and mentoring
  • Decision-making
  • Goal oriented
  • Attention to detail
  • Relationship building
  • Excellent communication
  • Self motivation
  • Multitasking
  • Effective communication

Affiliations

  • Art
  • Plant keeping
  • Exercise
  • Animal care

Timeline

Supervisor

Gertrude Hawk
08.2022 - Current

Babysitter

Lauren Wright
09.2019 - 01.2023

High School Diploma -

Toms River High School North

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Olivia Hauffe