Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Hone

Simi Valley,CA

Summary

Skilled team member with a solid customer service background in fast-paced environments. Passionate about customer satisfaction and organizational efficiency, with a keen interest in esthetics. Eager to contribute to team success through dedication, attention to detail, and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Host

Larsens's Steakhouse
Simi Valley, CA
08.2024 - Current
  • Greeted and seated guests in a welcoming manner, enhancing customer satisfaction.
  • Managed reservation system to optimize seating arrangements.
  • Assisted servers with menu knowledge and special requests.

Shift Leader

Erin Mckenna’s Bakery
Santa Monica, California
07.2022 - 08.2024
  • Trained and mentored new staff on customer service and production techniques.
  • Supervised daily bakery operations, ensuring product quality standards.
  • Managed inventory levels and coordinated supply orders for baking ingredients.

Host

Tavern Tomoko
Thousand Oaks, California
05.2021 - 05.2022
  • Handled guest inquiries and resolved concerns promptly, enhancing customer experience.
  • Trained new hosts on company policies and procedures.
  • Managed incoming calls efficiently during busy shifts.

Barista

Robeks Fresh Juices & Smoothies
Moorpark, CA
10.2020 - 12.2020
  • Managed the morning rush of customers daily with efficient, levelheaded service.
  • Resolved customer inquiries and complaints professionally, contributing to satisfaction.
  • Organized workstations efficiently to complete tasks quickly during peak hours.

Education

Esthetician - Cosmetology

Simi Institute of Cosmetology
06.2026 - 08.2026

Highschool -

Vista High School
Simi Valley, Ca

Psychology -

Moorpark College
Moorpark, CA

Skills

  • Customer service
  • Conflict resolution
  • Collaboration
  • Reliable and punctual
  • Attention to detail
  • Communication skills
  • Team building
  • Leadership
  • Excellent work ethic
  • Organizational skills
  • Timeline

    Esthetician - Cosmetology

    Simi Institute of Cosmetology
    06.2026 - 08.2026

    Host

    Larsens's Steakhouse
    08.2024 - Current

    Shift Leader

    Erin Mckenna’s Bakery
    07.2022 - 08.2024

    Host

    Tavern Tomoko
    05.2021 - 05.2022

    Barista

    Robeks Fresh Juices & Smoothies
    10.2020 - 12.2020

    Highschool -

    Vista High School

    Psychology -

    Moorpark College
    Olivia Hone