Dedicated receptionist with strong telephone skills and exceptional customer service abilities. Committed to enhancing client satisfaction through efficient appointment scheduling and prompt inquiries management.
Overview
9
9
years of professional experience
Work History
Receptionist
ACME Pest Control
Concord, NC
01.2025 - Current
Managed incoming calls and inquiries, ensuring prompt and professional customer service.
Scheduled appointments for pest control services, optimizing technician availability and customer satisfaction.
Maintained organized filing system for client records, enhancing retrieval efficiency and data accuracy.
Processed payments and invoices, facilitating smooth financial transactions and record-keeping.
Customer Service
Breakfast Time
Concord, NC
05.2017 - 01.2025
Provided exceptional customer service during deliveries
Managed restaurant scheduling, foodservice and customer service.
Upheld high standards for customer service and led by example.
Trained staff on new product features, ensuring knowledgeable customer service.