Olivia Hutto
Panacea
Summary
Dynamic professional with a proven track record in front desk operations and customer relationship management. Skilled in conducting nightly audits and resolving customer inquiries effectively, ready to enhance guest experiences through strong communication and attention to detail.
Overview
4
4
years of professional experience
Work History
Night Auditor
Best Western
Crawfordville
12.2021 - Current
- Conducted nightly audits of financial transactions and guest accounts.
- Oversaw front desk operations during night shifts, ensuring smooth service and guest satisfaction.
- Processed check-ins and check-outs smoothly and accurately.
- Addressed customer inquiries and resolved issues promptly, enhancing guest experience.
- Coordinated with housekeeping to ensure room readiness for guests.
- Trained new staff on front desk procedures and policies, fostering team readiness and consistency.
Education
High School Diploma -
Wakulla County High School
Crawfordville, FL05.2020
Skills
- Front desk operations
- Reservation systems
- Audit procedures
- Quality assurance
- Financial reporting
- Account management
- Relationship management
- Attention to detail
- Time management
- Effective communication
References
References available upon request.
Timeline
Night Auditor
Best Western
12.2021 - Current
High School Diploma -
Wakulla County High School