Olivia Jackson
Dublin
Summary
Customer-focused professional with experience in leasing, hospitality, and administrative support. Skilled in communication, organization, and providing high-quality service in fast-paced environments.
Overview
10
10
years of professional experience
2021
2021
years of post-secondary education
Work History
Leasing Consultant
JW
01.2024 - Current
- Maintain records using leasing software.
- Responded to tenant inquiries and resolved maintenance requests efficiently.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Host / Server
P.F. Chang's
01.2021 - 12.2024
- Managed reservations, greeted guests, maintained cleanliness, and supported team operations in a fast-paced environment.
- Provided menu information and addressed guest inquiries promptly.
- Assisted in training new hosts on company procedures and customer service standards.
- Handled guest feedback, ensuring a positive dining experience for all patrons.
Drive-Thru / Team Member
Burger King
01.2016 - 05.2021
- Handled drive-thru operations, cashier duties, food preparation, and maintained cleanliness standards.
- Maintained cleanliness and organization of work area during shifts.
- Trained new team members on drive-thru procedures and equipment use.
- Kept work area clean, organized and stocked with necessary supplies.
Education
High School Diploma -
Dublin High School
Dublin, USASkills
- Yardi Software
- Knock Software
- Kennel Software
- POS Software
- Restaurant Experience
- Warehouse Experience
- Customer Service
Timeline
Leasing Consultant
JW
01.2024 - Current
Host / Server
P.F. Chang's
01.2021 - 12.2024
Drive-Thru / Team Member
Burger King
01.2016 - 05.2021
High School Diploma -
Dublin High School