Designed graphics and logos for advertisements, business cards, t-shirts, banners, and other marketing collateral.
Used interpersonal skills to establish and maintain customer relationships with individual customers and hundreds of companies across Alabama.
Maintained relationships with key customers through regular communication.
Worked with management team to oversee and monitor marketing strategy.
Developed and maintained scheduling procedures to ensure timely completion of projects.
Maintained accurate records of all tasks completed by the team.
Assigned tasks to appropriate personnel based on their skill level and availability.
Conducted regular meetings with project teams to discuss progress and set goals.
Answered large volume phone calls and kept record of all customer interactions.
Patient Care Tech and Secretary
Huntsville Hospital Neonatal ICU
Huntsville, AL
01.2022 - 12.2022
Performed life sustaining care on neonates such as feeding, bathing, changing, and vital signs.
Performed clerical duties such as admitting and transferring patients, building and managing hundreds of patient charts, and answering large volume phone calls.
Stocked the unit with a wide variety of necessary medical supplies.
Participated heavily in infection prevention measures and sterilization of patient equipment.
Maintained a locked unit by monitoring security cameras in order to ensure patient safety and unit policy.
Front Desk Clerk
Hampton House Pool
Owens Cross Roads, AL
05.2018 - 08.2018
Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
Assisted in resolving customer complaints and inquiries in a timely manner.
Processed credit card, cash, and other forms of payment for guest accounts.
Updated computer system with current guest information.
Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.
Verified identification for security purposes prior to admission into clubhouse property
Education
Some College (No Degree) - Nursing
Calhoun Community College
Tanner, AL
Some College (No Degree) -
The University of Alabama
Tuscaloosa, AL
High School Diploma -
Huntsville High School
Huntsville, AL
05-2020
Skills
Prioritization
Patient care
Time management
Customer service
Microsoft Word
Microsoft Excel
Marketing
Cash handling
Routing/scheduling
Communication
Organization
Interpersonal skills
Hospitality
Attention to detail
Positivity
Multi-tasking
Works well under pressure
Works well with others
Cleanliness
Punctuality
Social media platforms
Staff management
Certification
Licensed Practical Nurse, 05/2024 to Present
American Red Cross Basic Life Support/CPR for Healthcare Providers, 2021 to Present
Substitute Teaching/Nursing License for Hartselle City Schools, 06/2024 to Present
Community Service
Christmas Charities Year Round, 2024
Meals on Wheels, 2024
Huntsville Animal Services, 2016, present
Friends of Rescue, 2018, present
Hunter Stephenson Animal Rescue Center, 2018, present
God’s Feral Felines, 2019, present
DCH hospital, 2020
Whitesburg Baptist Church, 2016
Timeline
Patient Care Tech and Secretary
Huntsville Hospital Neonatal ICU
01.2022 - 12.2022
Front Desk Clerk
Hampton House Pool
05.2018 - 08.2018
Marketing Manager
Gas Monkey, LLC
04.2016 - Current
Licensed Practical Nurse, 05/2024 to Present
American Red Cross Basic Life Support/CPR for Healthcare Providers, 2021 to Present
Substitute Teaching/Nursing License for Hartselle City Schools, 06/2024 to Present