Olivia Johnson

• Successfully expanded business network through targeted cold calling and strategic networking with industry professionals
• Consistently exceeded company-defined sales goals, achieving a 20% increase in revenue within the first six months by identifying and pursuing new business opportunities
• Conduct 60 plus phone calls each day seeking qualified candidates for placements
• Collaborated with clients to assess needs, educate on available solutions, and tailor product recommendations, resulting in improved product adoption and customer satisfaction

• Lead and coordinate all facets of operations for an event, including food, bar and assignment of staff
• Consistently manages cash and payments, and maintains customer satisfaction
• Use of POS system and training of new employees
• Cultivated long-term customer relationships by proactively resolving issues and providing tailored solutions, resulting in a 95% customer retention rate

• Provide classroom instruction to grades K-8 (average 24 students per class)
• Follow school policies, teacher guidelines and student IEPs to ensure student safety and achieve learning outcomes
• Maintain educational fluidity and core curriculum, manage student control and monitor students in school campus

• Served as a liaison regarding medication assistance programs for the uninsured, under-insured or indigent.

• Served as a resource regarding eligibility criteria, enrollment requirements and contacts for all pharmaceuticalmanufacturer's medication assistance programs.

• Aided patients with completion of the proper paperwork for program enrollment.

• Completed Geisinger training with EPIC software system.