Olivia Jones
Texarkana,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Texarkana, AR
07.2023 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Assistant Manager
Dollar Tree
Texarkana, TX
04.2021 - 03.2023
- Conducted regular performance reviews for employees to identify areas of improvement.
- Answered customer inquiries and provided accurate information regarding products and services.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Analyzed daily sales reports to identify any discrepancies or errors in order entry or payment processing.
Correctional Officer
The Annex
Texarkana, AR
09.2017 - 09.2019
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Cashier Team Lead
Dairy Queen
Texarkana, TX
08.2014 - 12.2015
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Liberty Eylau High School
Texarkana, TX06-2013
Skills
- Staff Management
- Identification verification
- Arrest procedures
- CCTV Surveillance
- Call Management
- Data Collection
- Scheduling
- Complaint resolution
- Data Entry
- Conflict Resolution
- Microsoft Office Suite
- Multi-Task Management
- Microsoft Outlook
- Payment Processing
- Customer Service
Timeline
Security Officer
Allied Universal Security Services
07.2023 - Current
Assistant Manager
Dollar Tree
04.2021 - 03.2023
Correctional Officer
The Annex
09.2017 - 09.2019
Cashier Team Lead
Dairy Queen
08.2014 - 12.2015
High School Diploma -
Liberty Eylau High School
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