Olivia Keesey
Hurst,TX
Summary
Highly organized Front Desk Receptionist and Barista with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
Work History
Receptionist
Elixir Salon & Day Maker
09.2022 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled and confirmed appointments, communicated with clients and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
Team Member
Nekter Juice Bar Inc.
06.2021 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Host/ Barista
Main Street Bistro & Bakery
12.2021 - 05.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Bachelor of Science - Human Development And Family Studies
Texas Tech University
Lubbock, TX05.2026
High School Diploma -
L.D. Bell Highschool
Hurst, TX05.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Customer Service
- Team Collaboration
- Order Taking
- Cleanliness
- Cash Handling
- Espresso machine operation
- Safe Food Handling
Timeline
Receptionist
Elixir Salon & Day Maker
09.2022 - 08.2023
Host/ Barista
Main Street Bistro & Bakery
12.2021 - 05.2022
Team Member
Nekter Juice Bar Inc.
06.2021 - 06.2022
Bachelor of Science - Human Development And Family Studies
Texas Tech University
High School Diploma -
L.D. Bell Highschool
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