Olivia Kilbane
Rantoul,IL
Summary
Four plus years of customer relations with high organizational skills that are detail oriented. Previously a shift supervisor of two years that managed both positive relations with customers and colleagues. In addition, the experience of being a shift supervisor solidified skills of problem solving, filing and order management. Although, not a professional job I do have prior knowledge of bookkeeping from high school.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
Champaign, IL
2022.05 - Current
Shift supervisor
Starbucks
Champaign, IL
2024.12 - 2026.08
Waiter and Receptionist
Bamboo wok
Lakeland, FL
2018.01 - 2022.01
Bookkeeping Assistant
Sunlake highschool
Land O' Lakes, Florida
2017.01 - 2017.05
- Uploaded data into an excel worksheet.
- Organized paper files in alphabetical order to enhance retrieval efficiency.
Education
AA - Fine Arts
Hillsborough Community College
Tampa, FLBA - Art studies
Arizona State University
Tempe, AZSkills
- Professional skills- organizational skills, filing, communications, problem solving, performance in a high paced environment, managing tough situations with solutions, memorization strategies
- Technical skills- intermediate knowledge of Microsoft office applications, intermediate typing skills, intermediate desk phone knowledge, and knowledge of printing/ copy machine
Personal Information
Title: Client Relations - Receptionist
LANGUAGES
English
Timeline
Shift supervisor
Starbucks
2024.12 - 2026.08
Barista
Starbucks
2022.05 - Current
Waiter and Receptionist
Bamboo wok
2018.01 - 2022.01
Bookkeeping Assistant
Sunlake highschool
2017.01 - 2017.05
AA - Fine Arts
Hillsborough Community College
BA - Art studies
Arizona State University