Olivia Knab
Baltimore,MD
Summary
Dedicated and detail-orientated with three years of experience working as a support staff employee with expertise in coordinating and optimizing schedules and ensuring efficient client care. Strong organizational and communication skills, with a commitment to delivering high-quality service in a fast-paced environment. Seeking to contribute my skills and experience to a dynamic healthcare team.
Overview
5
5
years of professional experience
Work History
Esthetician
Ivchankova Studio
08.2023 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Performed consultations for patients before scheduling treatments.
- Handled busy schedules and stayed on top of key deadlines.
Esthetician/Shampoo Technician
All About Me Salon And Spa
12.2021 - 10.2023
- Handled busy schedules and stayed on top of key deadlines.
- Stocked treatment rooms with proper supplies.
- Resolved customer complaints and facilitated conflict resolutions.
Receptionist
Light LLC
06.2018 - 09.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
Esthetics/Makeup Certificate - Esthetics/Makeup
Aveda Institute Maryland
Bel Air04.2022
Dog Groomer Certificate - Dog Grooming
Animal Behavior College
Valencia, CA01.2020
High School Diploma -
Long Reach High School
Columbia, MD05.2019
Skills
- Proficient in Microsoft Office/Google Suite
- Excellent written and communication skills
- Team player
Timeline
Esthetician
Ivchankova Studio
08.2023 - Current
Esthetician/Shampoo Technician
All About Me Salon And Spa
12.2021 - 10.2023
Receptionist
Light LLC
06.2018 - 09.2019
Esthetics/Makeup Certificate - Esthetics/Makeup
Aveda Institute Maryland
Dog Groomer Certificate - Dog Grooming
Animal Behavior College
High School Diploma -
Long Reach High School
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