Olivia Krauss
Olivet,MI
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
3
3
years of professional experience
Work History
Bartender
Char-Lanes
Charlotte, Michigan
09.2024 - Current
- Crafted and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Operated cash register, processed payments, and handled customer transactions.
- Collaborated with kitchen staff to ensure timely service of food orders.
- Enforced responsible alcohol service policies to promote guest safety.
Customer Service Cashier
Char-Lanes
Charlotte, Michigan
12.2023 - Current
- Maintained cleanliness and organization of the cashier area during busy shifts..
- Assisted customers with inquiries regarding lanes and services offered.
- Handled cash, credit, and gift card transactions while ensuring security protocols.
- Provided friendly service to enhance the overall customer experience in the bowling alley.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Customer Service Cashier
Eaton Theater
Charlotte, Michigan
06.2022 - 11.2023
- Handled cash, credit, and gift card transactions while ensuring security protocols.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness and organization of theater environment for guests.
- Provided excellent customer service during food and beverage transactions.
Education
High School Diploma -
Olivet High School
Olivet, MI06-2024
Skills
- Cash handling
- Cocktail crafting
- Customer relationship management
- Service efficiency
- Team collaboration
- Cash and credit transactions
- Customer service
Accomplishments
- USA Junior National Shooting Team
- 3 time Academic Honors
Affiliations
- Golf
- Bowling
- Shotgun Shooting
Timeline
Bartender
Char-Lanes
09.2024 - Current
Customer Service Cashier
Char-Lanes
12.2023 - Current
Customer Service Cashier
Eaton Theater
06.2022 - 11.2023
High School Diploma -
Olivet High School
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