Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Olivia Lavin

Toms River,New Jersey

Summary

Versatile and driven fashion professional with a strong foundation in visual merchandising, customer service, and retail operations, supported by a degree in fashion. Experienced in crafting engaging store displays, managing inventory, and leading teams to create a seamless shopping experience. Deeply passionate about trend forecasting, brand positioning, and consumer behavior, with a growing interest in buying and marketing. Skilled at translating market insights into actionable strategies that drive sales and elevate brand presence. Eager to bring creativity, strategic thinking, and a fashion-forward mindset to a dynamic, growth-oriented environment.

Overview

8
8
years of professional experience

Work History

Assistant Retail Manager

Little Sunshine Boutique
Point Pleasant, New Jersey
04.2024 - Current
  • Mentored team members to uphold professional, customer-focused standards, fostering team cohesion, and customer satisfaction.
  • Delivered a customer-first shopping experience through high service standards, and timely issue resolution.
  • Operated the Square POS system for seamless transaction processing, inventory oversight, and performance reporting.
  • Analyzed sales trends and product movement to inform inventory replenishment strategies, and optimize seasonal merchandising.
  • Executed and maintained visually compelling in-store displays, aligned with brand directives and promotional campaigns.

Receptionist

La Femme Hair Art Studio
Toms River, New Jersey
09.2019 - 03.2020
  • Delivered exceptional customer service with a warm, approachable demeanor, enhancing client satisfaction and retention.
  • Utilized Millennium salon software to efficiently manage client scheduling, process POS transactions, and maintain accurate client records.
  • Supported daily salon operations by balancing front-desk responsibilities with client engagement, contributing to a smooth and professional customer experience.

Floral Designer

Flowers by Michelle
Toms River, New Jersey
11.2017 - 08.2019
  • Maintained an organized inventory of all design materials, tools, and floral accessories to ensure seamless daily operations.
  • Fulfilled special customer requests for custom floral arrangements and unique product selections.
  • Consulted with clients to plan and execute floral designs for large-scale events, including weddings, funerals, and corporate functions.
  • Responded promptly to phone inquiries, providing friendly, knowledgeable service, and helping customers with orders and event planning.

Education

Bachelor of Science (B.S.) - Fashion Merchandising and Management

Southern New Hampshire University
Manchester, New Hampshire
05.2025

Associate in Science (A.S.) - Business

Ocean County College
Toms River, New Jersey
01.2021

Skills

  • Merchandising strategy
  • Inventory Oversight
  • Employee training
  • Effective Decision-Making
  • Creative Problem Resolution
  • Retail Visual Merchandising

References

References available upon request.

Timeline

Assistant Retail Manager

Little Sunshine Boutique
04.2024 - Current

Receptionist

La Femme Hair Art Studio
09.2019 - 03.2020

Floral Designer

Flowers by Michelle
11.2017 - 08.2019

Bachelor of Science (B.S.) - Fashion Merchandising and Management

Southern New Hampshire University

Associate in Science (A.S.) - Business

Ocean County College