Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Lawrence

Fort Worth,TX

Summary

Driven and detail-oriented professional with extensive experience as a Receptionist at Andretti Indoor Karting & Games and Moritz of Fort Worth, and as a Private Nanny. Excelled in customer service, administrative support, and time management. Proven track record of enhancing office efficiency and developing strong client relationships.

Overview

4
4
years of professional experience

Work History

Receptionist Team Lead

Andretti Indoor Karting & Games
07.2024 - Current

I also cross-trained and have work experience in the Starting Line, Event Associate, and Security departments.

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolves customer problems and complaints to the best of my ability.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided administrative support to staff members by providing prompt assistance, filing documents, and making sure my duties are done on time for their convenience.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.

Receptionist

Moritz of Fort Worth
06.2021 - 05.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted with onboarding new clients and securing paperwork completion. Such as, creating and licensing vehicle loan agreements.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Managing inventory of office supplies and reordering as necessary.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Occasional assistance in accounting when needed.

Private Nanny

Private Employer
06.2020 - 02.2022
  • Responsible for watching and taking care of multiple children while managing each individual daily and nightly schedules.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Spent time entertaining and having fun with the kids
  • Prepared healthy, age-appropriate snacks and meals.
  • Transporting to school and extracurriculars
  • Helped with school work when needed.
  • Deescalating and managing conflict
  • Properly dealing with injuries and sickness.

Education

No Degree - Mechanical Engineering

Louisianan State University
Louisiana State University, Baton Rouge, LA 70803

High School Diploma -

Western Hills High School
Western Hills High School, 3600 Boston Ave Benbroo
05.2023

Skills

    Organization skills

    Time Management

    Clerical Support

    Data Entry

    Multi-line telephone operation

    Customer service

    Administrative Support

    Social media management

    Proficient in Google workspace, Microsoft365, Excel, Powerpoint, Adobe

Timeline

Receptionist Team Lead

Andretti Indoor Karting & Games
07.2024 - Current

Receptionist

Moritz of Fort Worth
06.2021 - 05.2023

Private Nanny

Private Employer
06.2020 - 02.2022

No Degree - Mechanical Engineering

Louisianan State University

High School Diploma -

Western Hills High School
Olivia Lawrence