Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Olivia Lawrence

San Diego,CA

Summary

Upbeat, customer-focused individual with several years of experience in retail environments. Flexible and approachable, with strong organizational and time-management skills. Delivers memorable guest experiences through welcoming interactions, and extensive product knowledge. Known for my outgoing personality, and ability to make clients feel comfortable and confident in their choices.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Wine Sales Representative

Oswego Hills Winery
West Linn, OR
02.2020 - Current
  • Lead engaging wine tastings in the tasting room, educating guests on varietals, vineyard history, and pairing recommendations to enhance the customer experience, and drive sales.
  • Successfully sell wine club memberships, consistently meeting or exceeding monthly sales targets through personalized recommendations and relationship building.
  • Provide exceptional customer service by greeting guests, answering wine-related questions, and creating a welcoming, informative environment that encourages repeat visits.
  • Maintain a clean and organized tasting room, including glassware, bar area, and restocking supplies.
  • Demonstrate in-depth knowledge of wines, including tasting notes, production methods, and regional characteristics, to confidently guide customer purchases and build brand loyalty.

Assistant Wedding Coordinator

Oswego Hills Winery
West Linn, OR
02.2020 - Current
  • Assist in designing personalized wedding themes and layouts, working closely with couples to ensure their vision is reflected in every detail, from décor to timeline.
  • Research and communicate with vendors (florists, caterers, photographers, etc.) to gather quotes, schedule meetings, and secure services within budget and style preferences.
  • Support day-of wedding coordination by managing vendor arrivals, setup, and timelines to ensure the event runs smoothly, and according to plan.
  • Help create and maintain detailed planning checklists and schedules, ensuring all tasks are completed on time, and clients remain informed and stress-free.
  • Provide exceptional client service by responding promptly to questions, offering creative solutions, and remaining calm and organized under pressure on the wedding day.

Private Nanny

Mackenzie Stewart
Lake Oswego, OR
06.2024 - 05.2025
  • Prepared nutritious meals and snacks tailored to toddlers' needs, encouraging healthy eating habits and independent feeding skills.
  • Engaged in age-appropriate play and learning activities, supporting developmental milestones through reading, games, and outdoor exploration.
  • I took my child on safe outings, including regular trips to the park, while maintaining attentive supervision and promoting social interaction.
  • Completed light housekeeping tasks, such as folding laundry, tidying play areas, and maintaining an organized, clean environment.
  • Maintained consistent routines for meals, naps, and playtime, fostering a sense of security, structure, and emotional well-being.

Tanning Sales Associate

Tan Republic
Lake Oswego, OR
10.2017 - 07.2020
  • Delivered exceptional customer service by greeting clients, recommending tanning products and services based on skin type and preferences, and ensuring a positive salon experience.
  • Consistently exceeded sales goals by upselling lotions, packages, and memberships through product knowledge, and personalized customer recommendations.
  • Maintained cleanliness and sanitation standards by regularly disinfecting tanning beds, equipment, and common areas.
  • Built strong client relationships to encourage repeat business, resulting in increased customer loyalty and retention.
  • Handled front desk operations, including answering phone calls, booking appointments, processing payments, and resolving customer concerns promptly and professionally.

Education

Bachelor of Science - Early Childhood Education

University of Oregon
Eugene, OR
06-2024

High School Diploma -

West Linn High School
West Linn, OR
06-2020

Skills

  • Communication Skills
  • Time Management
  • Customer service
  • Teamwork
  • Attention to detail

Affiliations

  • Alpha Phi Sorority Alumni

Certification

  • CPR Certified
  • First Aid Certified
  • Food Handler Certified
  • Oregon Tanning Certification

Timeline

Private Nanny

Mackenzie Stewart
06.2024 - 05.2025

Wine Sales Representative

Oswego Hills Winery
02.2020 - Current

Assistant Wedding Coordinator

Oswego Hills Winery
02.2020 - Current

Tanning Sales Associate

Tan Republic
10.2017 - 07.2020

Bachelor of Science - Early Childhood Education

University of Oregon

High School Diploma -

West Linn High School

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Olivia Lawrence