Olivia Lewis
Dallas,USA
Summary
Resourceful Insurance Adjuster known for high productivity and efficient task completion. Specialize in claim investigation, damage assessment, and negotiation skills. Excel in communication, empathy, and decision-making to navigate complex claims with fairness and precision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Insurance Adjuster
Dickerson and Co.
Dallas, US
04.2024 - 05.2025
- Evaluated insurance claims for property damage and personal injury.
- Communicated with policyholders to explain coverage details and claim processes.
- Collaborated with legal teams to assess liability and settlement options.
Claims Adjuster
PEAK6
Dallas, TX
11.2022 - 04.2024
- Collaborated with clients to gather necessary documentation for claims processing.
- Resolved disputes by negotiating settlements between clients and insurance providers.
- Organized files into logical categories; maintained complete records according to established procedures.
Education
High school diploma -
Wilmer Hutchins High School
Dallas, TX05.2020
Certification
- Certified Nursing Assistant (CNA), 03/01/22, Present
- Guard Card, Armed
- Guard Card, Unarmed
Skills
- Microsoft Office (Word, Excel, Outlook & PowerPoint)
- QuickBooks
- CollectMax
- Oracle
- Microsoft Outlook
- Navision
- Corel Office (WordPerfect & Quattro Pro)
- Typing Speed: 45 wpm
- Administrative tasks such as but not limited to: filling, answering multi-line switchboards, process correspondence, process payments
- Claims investigation assistance
- Clear, professional communication
- Time management and accuracy in documentation
- Knowledge of basic insurance policy terms
- Strong customer service and teamwork
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Eager to learn adjusting software (e.g., Xactimate)
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Insurance Adjuster
Dickerson and Co.
04.2024 - 05.2025
Claims Adjuster
PEAK6
11.2022 - 04.2024
High school diploma -
Wilmer Hutchins High School
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