Front Desk Clerk
The Lash Lounge
04.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected required deposits before every appointment, fees, and payments.
- Used internal software to process appointments, check-ins and check-outs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Took appointments over phone, in person, and via computer for guests and provided confirmation information and 24-28 hour reminders.
