Professional Summary
Overview
Work History
Education
Skills
Timeline

Olivia Maldonado

HEB Grocery Store
GEORGETOWN,TX
3
years of professional experience

Devoted checker with strong skills in customer service and accuracy. Proven ability to enhance customer satisfaction through effective communication and problem-solving in fast-paced environments. Committed to delivering exceptional customer experiences while optimizing workflow, contributing to a positive and organized checkout environment.

Work History

Checker

1 Year 8 Months
HEB Grocery Store | 01.2025 - Current
  • Verified items against purchase orders to ensure accuracy in customer transactions.
  • Operated point-of-sale systems efficiently to process transactions accurately.
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Assisted customers with inquiries, providing exceptional service and product knowledge.
  • Provided excellent customer service in a fast-paced environment

Cashier

11 Months
Panera Bread | 08.2023 - 07.2024
  • Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
  • Assisted in training new cashiers on register operations and customer service protocols.
  • Collaborated with team members to optimize workflow during peak hours, improving service speed.

Education

High School Diploma

Pflugerville High School | Pflugerville, TX

No Degree - Social Work

Austin Community College | Austin, TX | 05.2028

Skills

Customer service
Money handling
Accuracy and precision
Communication
Adaptability
Problem Solving
Teamwork

Timeline

Checker

HEB Grocery Store
01.2025 - CurrentRead More

Cashier

Panera Bread
08.2023 - 07.2024Read More

Pflugerville High School

High School Diploma
Read More

Austin Community College

No Degree from Social Work
Read More
Olivia Maldonado