Hi, I’m
Olivia Marin-Rodriguez
Whittier,CA
Summary
Thank you for your kind consideration. My name is Olivia. I am passionate about being of service to others. I have a calm and gentle demeanor and although I lean towards the quieter side, I am very friendly and kind. I have a natural disposition for caregiving with a sincere heart to help others feel happier and healthier.
I loved my time working for my previous employer at the acupuncture clinic. What stands out the most for me was the meaningful interactions I had with the patients, and the rewarding feeling of being part of something that was improving the quality of their lives. Their smiles made my day.
I am currently looking for new employment, specifically at another acupuncture clinic, that I can commit to for the next 5-8 years. My long-term goal is to go back to school to pursue a masters degree in nursing.
My love of learning about the healing arts from around the world, current skill set, ability and enthusiasm to learn new things, as well as my genuine care for others, is what will make me a valuable addition to the team.
Thank you again for taking the time to review my resume.
Overview
20
years of professional experience
Work History
The Noche Family
IHSS Care Provider
2021.09 - 2024.05 (2 years & 8 months)
Job overview
- Provided transportation and appointments management.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Collaborated with healthcare professionals to develop personalized care plans for optimal results.
- Demonstrated patience and empathy while assisting client experiencing cognitive and physical challenges.
- Assisted patient with at-home therapy program per direction of physical, occupational and speech therapists.
California Scientific Acupuncture Medical Center
Front and Back Office Assistant
2005.09 - 2006.08 (11 months)
Job overview
- Enhanced patient experience by greeting and assisting with sign-in procedures and new patient intake forms.
- Interacted warmly with patients by phone, email, or in-person to provide information.
- Maintained clean reception area to promote positive, professional environment for patients.
- Restocked treatment rooms and entire office as needed.
- Developed strong relationships with patients through excellent communication skills and genuine attentiveness to their needs.
- Prepped rooms, guided patients in and assisted them in getting comfortable for their acupuncture treatment.
- Assisted Dr. in treating patients by taking notes in patient's chart, handing Dr. correct size of needles, maintaining accurate count of needles used and documenting in patient's chart, hooking up needles to T.E.N.S. unit (at patient's comfort level), and helping patient to be relaxed and comfortable for their session before leaving the room.
- Helped to streamline patient care by keeping time of acupuncture sessions and removing correct number of needles in a timely manner.
- Provided excellent customer service by collecting payment with intention of having the patient leave, feeling good about the care they received.
- Maintained excellent communication with Dr. and staff regarding any issues patients needed to have addressed.
- Coordinated with Dr. and patients for follow up appointments, to maintain a balanced in-flow of patients throughout the week.
- Made friendly phone calls to remind patients of their upcoming appointments.
- Documented day's income and investigated any discrepancies in the records.
Joe's Delivery Service, Inc.
Administrative Assistant
2004.07 - 2005.08 (1 year & 1 month)
Job overview
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
Sierra Vista High School , Whittier
High School Diploma
06.2004
Skills
Customer service
Data entry
File organization
Scheduling
Meticulous attention to detail
Housekeeping
Vital sign monitoring
Procedure assistance
Stress reduction
Medical history taking
Languages
Spanish
Native or Bilingual
Timeline
IHSS Care Provider
The Noche Family
2021.09 - 2024.05 (2 years & 8 months)
Front and Back Office Assistant
California Scientific Acupuncture Medical Center
2005.09 - 2006.08 (11 months)
Administrative Assistant
Joe's Delivery Service, Inc.
2004.07 - 2005.08 (1 year & 1 month)
Sierra Vista High School
High School Diploma
Hobbies
In my free time, I enjoy cooking, spending time in nature and with my 2 teenage children. I am also learning guitar and would love to get into gardening.
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