Olivia Mccoy- Beveridge
Charlotte,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Server
Olive Garden Restaurant
Charlotte, NC
06.2024 - Current
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Fire Birds
Charlotte, NC
06.2024 - 08.2024
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Head Wrangler
Grindstone Stables
Ruidosos, NM
09.2015 - 08.2023
- Planned trail rides for customers ensuring appropriate terrain selection based on skill levels.
- Communicated with customers regarding riding policies and procedures.
- Evaluated performance of existing wranglers to identify areas needing improvement.
- Assisted with loading and unloading horses from trailers as needed.
- Supervised and trained wranglers in horse care, riding techniques, and customer service.
- Developed relationships with customers by providing excellent customer service.
- Responded to emergency situations involving injured or ill horses quickly and efficiently.
- Monitored horses' health and well-being on a daily basis.
- Assisted with training new horses as needed according to established guidelines.
- Administered medications and vaccinations to livestock under supervision.
- Fed and watered livestock, ensuring their health and well-being.
- Maintained stock health with proactive grooming, clipping, trimming, parasite control, castration, and shearing.
- Broke in new horses with diligent and patient approach focused on building trust and obedience.
Hostess
Anaheim Jacks Resturant
Ruidoso, NM
05.2021 - 05.2023
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Ensured that food was served promptly after being prepared by the kitchen staff.
Education
High School Diploma -
Capitan High School
Capitan, NM05-2023
Skills
- Strong Work Ethic
- Professional Appearance
- Exceptional customer service
- Guest Relations
- Animal Care
- Complex Problem-Solving
- Emergency Response
- First-aid and CPR
- Teamwork and Cooperation
- Life and property protection
- Firefighting procedures
Affiliations
- Bonito Fire Department Volunteer- Ruidoso NM 2019-2024
Accomplishments
- National Honors Society inductee 2023
Timeline
Server
Olive Garden Restaurant
06.2024 - Current
Server
Fire Birds
06.2024 - 08.2024
Hostess
Anaheim Jacks Resturant
05.2021 - 05.2023
Head Wrangler
Grindstone Stables
09.2015 - 08.2023
High School Diploma -
Capitan High School
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