Olivia Mccoy- Beveridge
Lubbock
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Server
Olive Garden Restaurant
Charlotte
06.2024 - Current
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Receptionist
Snap Fitness 24/7
Portales
12.2024 - 04.2025
- Greeted and assisted members and guests upon arrival at the fitness center.
- Managed phone calls, scheduling appointments, and handling inquiries efficiently.
- Maintained cleanliness and organization of the reception area and lobby space.
Server
Texas Roadhouse
Clovis
11.2024 - 04.2025
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed multiple tables while maintaining attentive guest interactions.
Server
Fire Birds
Charlotte
06.2024 - 08.2024
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Head Wrangler
Grindstone Stables
Ruidosos
09.2015 - 08.2023
- Planned trail rides for customers ensuring appropriate terrain selection based on skill levels.
- Communicated with customers regarding riding policies and procedures.
- Evaluated performance of existing wranglers to identify areas needing improvement.
- Assisted with loading and unloading horses from trailers as needed.
- Supervised and trained wranglers in horse care, riding techniques, and customer service.
- Developed relationships with customers by providing excellent customer service.
- Responded to emergency situations involving injured or ill horses quickly and efficiently.
- Monitored horses' health and well-being on a daily basis.
- Assisted with training new horses as needed according to established guidelines.
- Administered medications and vaccinations to livestock under supervision.
- Fed and watered livestock, ensuring their health and well-being.
- Maintained stock health with proactive grooming, clipping, trimming, parasite control, castration, and shearing.
- Broke in new horses with diligent and patient approach focused on building trust and obedience.
Hostess
Anaheim Jacks Resturant
Ruidoso
05.2021 - 05.2023
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Ensured that food was served promptly after being prepared by the kitchen staff.
Education
High School Diploma -
Capitan High School
Capitan, NM05-2023
Skills
- Strong Work Ethic
- Professional Appearance
- Exceptional customer service
- Guest Relations
- Animal Care
- Complex Problem-Solving
- Emergency Response
- First-aid and CPR
- Teamwork and Cooperation
- Life and property protection
- Firefighting procedures
Affiliations
- Bonito Fire Department Volunteer- Ruidoso NM 2019-2024
Accomplishments
- National Honors Society inductee 2023
Education and Training
other
Timeline
Receptionist
Snap Fitness 24/7
12.2024 - 04.2025
Server
Texas Roadhouse
11.2024 - 04.2025
Server
Olive Garden Restaurant
06.2024 - Current
Server
Fire Birds
06.2024 - 08.2024
Hostess
Anaheim Jacks Resturant
05.2021 - 05.2023
Head Wrangler
Grindstone Stables
09.2015 - 08.2023
High School Diploma -
Capitan High School