Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia McKinley

Orlando

Summary

Dynamic corporate trainer with a proven ability to adapt training methods and enhance employee skills. Committed to fostering a growth mindset and ensuring effective learning experiences.

Overview

4
4
years of professional experience

Work History

Corporate Trainer

J&I Marketing Concepts
Maitland
09.2024 - Current
  • Adapted training methods to align with participant learning styles and feedback, improving engagement.
  • Facilitated interactive workshops to enhance employee skills and knowledge.
  • Offered post-training support by answering questions and providing additional resources.
  • Monitored employee progress during training sessions to reinforce understanding of material.

Sales Associate

Earthbound Trading
Orlando
04.2024 - 09.2024
  • Guided customers in selecting unique products and gifts, enhancing shopping experience.
  • Curated product displays to create an inviting shopping environment, attracting more customers.
  • Processed sales transactions accurately using point-of-sale systems.
  • Teamed with colleagues to meet store-wide promotional goals, driving customer engagement.

Sales Associate

Victoria Secret
Orlando
02.2023 - 05.2023
  • Managed inventory through restocking shelves and organizing merchandise displays to enhance product visibility.
  • Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
  • Executed cashier duties, including processing payments, issuing receipts, and accurately providing change.

Sales Associate

Hollister
Orlando
06.2022 - 12.2022
  • Collaborated with sales team to consistently meet group targets.
  • Resolved customer complaints efficiently, enhancing customer satisfaction.
  • Provided accurate information about products, prices and services.
  • Responded to incoming calls, delivering accurate information on store offerings.

Education

High School Diploma -

William R. Boone High School
Orlando, FL
05-2024

Skills

  • Training development
  • Curriculum design
  • Facilitation skills
  • Performance assessment
  • Needs assessment
  • Client management
  • Team leadership
  • Multitasking abilities
  • Adaptability
  • Growth mindset
  • Effective communication

Timeline

Corporate Trainer

J&I Marketing Concepts
09.2024 - Current

Sales Associate

Earthbound Trading
04.2024 - 09.2024

Sales Associate

Victoria Secret
02.2023 - 05.2023

Sales Associate

Hollister
06.2022 - 12.2022

High School Diploma -

William R. Boone High School
Olivia McKinley