Olivia McMahon
Farmington,MN
Summary
Developed skills in fast-paced retail environment, focusing on customer service and team leadership. Excel in managing transactions, resolving issues, and maintaining high standard of accuracy and efficiency. Seeking to leverage these transferrable skills while transitioning into new field. Excellent and reliable interpersonal communication skills.
Overview
4
4
years of professional experience
Work History
Head Cashier
Home Depot
Minneapolis, MN/Apple Valley, MN
04.2025 - Current
- Supervised cashiers in high-volume retail environment, ensuring accurate transactions and customer satisfaction.
- Trained new team members on store procedures and policies to enhance operational efficiency.
- Implemented process improvements that reduced checkout wait times, enhancing overall customer experience.
- Managed daily cash reconciliation, maintaining accuracy in financial records and minimizing discrepancies.
- Ensured organization and cleanliness in the front-end of the store.
Food Runner/Restaurant Busser
Chianti Grill
Burnsville, MN
05.2022 - 03.2025
- Delivered food and beverages promptly to ensure high customer satisfaction.
- Collaborated with kitchen staff to maintain efficiency.
- Assisted servers in maintaining cleanliness and organization of dining area.
- Worked with customers to perfect their orders and quickly solve miscommunications with the kitchen.
Education
Bachelor of Arts - Psychology
University of Minnesota
Minneapolis, MN12-2027
High School Diploma -
Farmington High School
Farmington, MN05-2024
Skills
- Customer service
- Time management strength
- Verbal/written communication
- Adaptability
- Problem-solving
- Conflict resolution
- Team work and leadership
- Attention to detail
Languages
Spanish
Limited Working
Timeline
Head Cashier
Home Depot
04.2025 - Current
Food Runner/Restaurant Busser
Chianti Grill
05.2022 - 03.2025
Bachelor of Arts - Psychology
University of Minnesota
High School Diploma -
Farmington High School