Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Olivia Miller

Pensacola,FL

Summary

Accomplished and energetic Customer Service Worker with a solid history of achievement in Food Service. Motivated leader with strong organizational and prioritization abilities. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

12
12
years of professional experience

Work History

Money Center Associate

Walmart
03.2023 - Current
  • Check cashing
  • Cash handling

Cashier and Food Prep

Tiny's Smokehouse BBQ
10.2013 - Current
  • Prepare the food to be cooked and handle the money.

Front End Team Lead

Walmart
12.2022 - 03.2023

Money Center Associate

Walmart
08.2019 - 12.2022

Deli Associate

Publix
04.2019 - 08.2019

Sales Floor Associate/ Back up Customer Service Manager

Walmart Neighborhood Market
04.2015 - 04.2019

Merchandising Fryer and Cashier

Long John Silver’s
10.2014 - 11.2014

Fryer and Cashier

  • John Silver's
  • My responsibilities were to handle the cashier money
  • And to Cook the food.

Childcare Teacher

Kidz Konnection
04.2012 - 07.2012
  • Teach and interact with the children.

Education

Associate - Accounting technology

Pensacola State College
Pensacola, FL

High School Diploma -

Robertsdale High School
Robertsdale, AL
05.2010

Skills

  • Sales
  • Retail
  • Food Service
  • Computer Skills (4 years)
  • Food Production
  • Accounting
  • English
  • Customer service
  • Food Preparation
  • Microsoft Word
  • General Ledger Accounting
  • Retail sales
  • Heavy lifting
  • Journal Entries
  • Accounts Receivable
  • Accounts Payable
  • Account Reconciliation
  • Payroll
  • QuickBooks
  • Time management
  • Certifications and Licenses
  • Driver's license
  • Assessments
  • Customer service — Proficient
  • August 2021
  • Identifying and resolving common customer issues
  • Full results: Proficient
  • Managing accounts in QuickBooks — Proficient
  • May 2022
  • Using QuickBooks software to manage business financials
  • Work style: Reliability — Proficient
  • October 2021
  • Tendency to be reliable, dependable, and act with integrity at work
  • Bookkeeping — Proficient
  • Calculating and determining the accuracy of financial data
  • Retail customer service — Proficient
  • January 2022
  • Responding to customer situations in a retail setting
  • Customer focus & orientation — Proficient
  • Responding to customer situations with sensitivity
  • Management & leadership skills: Impact & influence — Completed
  • September 2021
  • Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Full results: Completed
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field
  • Additional Information
  • Skills:
  • Customer and Personal Service, Time Management
  • Active Listening, Judgment and Decision Making
  • Service Orientation, Food Production
  • Critical Thinking and Coordination
  • Active Listening
  • Critical Thinking
  • Complex Problem-Solving
  • Reading Comprehension
  • Counter Cleaning and Sanitation
  • Order Selection and Preparation
  • Food Storage
  • Kitchen Operations
  • Station Standards and Procedures
  • Safe Food Handling Procedures
  • Effective Planning
  • Computer Tracking
  • Financial Accounting
  • Work Assignments

Additional Information

  • Authorized to work in the US for any employer

Timeline

Money Center Associate

Walmart
03.2023 - Current

Front End Team Lead

Walmart
12.2022 - 03.2023

Money Center Associate

Walmart
08.2019 - 12.2022

Deli Associate

Publix
04.2019 - 08.2019

Sales Floor Associate/ Back up Customer Service Manager

Walmart Neighborhood Market
04.2015 - 04.2019

Merchandising Fryer and Cashier

Long John Silver’s
10.2014 - 11.2014

Cashier and Food Prep

Tiny's Smokehouse BBQ
10.2013 - Current

Childcare Teacher

Kidz Konnection
04.2012 - 07.2012

Fryer and Cashier

Associate - Accounting technology

Pensacola State College

High School Diploma -

Robertsdale High School

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Olivia Miller