Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Olivia Miller

York,PA

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales, focused on team support and customer relationship building. Persuasive and friendly individual, poised to exceed performance standards and sales targets consistently.

Overview

4
4
years of professional experience

Work History

Sales Associate

Frederick Fudge and Ice Cream
Frederick, MD
05.2022 - 08.2024
  • Cleaned shelves, counters, and tables to maintain an organized store.
  • Maintained knowledge of sales and promotions, return policies, and security practices.
  • Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
  • Provided accurate information about products, prices, and services.

Sales Associate

CVS Pharmacy
Frederick, MD
12.2021 - 03.2022
  • Organized stockroom shelves according to size, color, or style.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Helped customers find specific products, answered questions, and offered product advice.

Sales Associate

California Tortilla
Frederick, MD
10.2020 - 08.2021
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with product selection, sizing and styling.

Education

High School Diploma -

Walkersville High School
Frederick, MD
05-2023

Some College (No Degree) - Criminal Justice And Criminology

York College of Pennsylvania
York, PA

Skills

  • Inventory Control
  • Order Processing
  • Customer Needs Assessment
  • Excellent communication skills
  • Stocking and Receiving
  • Store Opening and Closing
  • Written and oral communication skills

Accomplishments

Academic Achievements:

  • Honor Roll all four years of high school (GPA 3.5 or higher)
  • NFHCA National Academic Squad, first year of college
  • Deans list both semesters, first year of college

Field Hockey Achievements:

  • Team Captain, senior year of high school
  • First-Team All-County and All-Division, junior and senior years of high school
  • Offensive MVP, junior and senior years of high school
  • Frederick County Offensive Player of the Year (2023)
  • Team Captain, sophomore year of college

Timeline

Sales Associate

Frederick Fudge and Ice Cream
05.2022 - 08.2024

Sales Associate

CVS Pharmacy
12.2021 - 03.2022

Sales Associate

California Tortilla
10.2020 - 08.2021

High School Diploma -

Walkersville High School

Some College (No Degree) - Criminal Justice And Criminology

York College of Pennsylvania
Olivia Miller