Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
References
Timeline
Generic

Olivia Moffett

Columbus,OH

Summary

Enthusiastic professional strongly committed to enhancing business success through exceptional service delivery. Proven ability to exceed expectations by consistently producing quality work while fostering a collaborative team environment. Core competencies include reliability, customer satisfaction, and effective communication. Seeking to leverage these skills to contribute meaningfully in a dynamic organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Jimmy John's
Westerville, OH
08.2024 - Current
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained an organized work area to ensure efficient operations.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.

Shift Leader

Fusian
Westerville, OH
10.2022 - 05.2024
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Checked orders for quality and completeness.
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Monitored employee performance and provided feedback for improvement.
  • Ensured compliance with health and safety regulations to provide a safe workplace.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Handled emergency situations with composure and in accordance with company guidelines.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.

Research Intern

Purdue University
Lafayette, IN
05.2023 - 08.2023
  • Performed statistical analysis on data and results, identifying and utilizing appropriate techniques.
  • Met with key personnel and communicated project status and findings.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.
  • Produced comprehensive research questions and potential hypotheses.
  • Contributed to the writing and editing of research papers, reports, and presentations.
  • Organized and maintained records of all data collected during research activities.
  • Provided technical support to students and faculty conducting laboratory experiments.

Education

Bachelor of Arts - Biology

Otterbein University
Westerville, OH
05-2025

Skills

  • Leadership qualities
  • Customer service
  • Computer skills
  • Time management
  • Problem-solving
  • Interactive communication skills
  • Teamwork and collaboration
  • Attention to detail

Affiliations

  • House Manager, Otterbein University Greek Life Sorority
  • Chaplain, Otterbein University Greek Life Sorority
  • Fundraising Chair, Otterbein University Greek Life Sorority
  • Volunteer, Otterbein University Student Led Food Pantry
  • Green Chair (Oversaw recycling initiatives and environmental cleanliness) for Otterbein University Greek Life Sorority

Certification

  • Valid Driver's License

Accomplishments

  • International Baccalaureate (IB) Diploma, Awarded May 2022

References

References available upon request.

Timeline

Crew Member

Jimmy John's
08.2024 - Current

Research Intern

Purdue University
05.2023 - 08.2023

Shift Leader

Fusian
10.2022 - 05.2024

Bachelor of Arts - Biology

Otterbein University

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Olivia Moffett