Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Montello

Argyle,NY

Summary

Driven professional with a proven track record in organization and time management, demonstrated at A & S Pool Water and Childtime Learning Center. Excelled in roles requiring strong work ethic and empathy, achieving high customer satisfaction ratings at Hannaford Supermarket. Skilled in telephone communication and early childhood education, consistently meeting quality goals and fostering positive relationships.

Overview

3
3
years of professional experience

Work History

Receptionist

A & S Pool Water
05.2024 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.

Childcare Assistant Teacher

Childtime Learning Center
06.2023 - 01.2024
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Communicated regularly with parents about daily activities and behaviors.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
  • Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Established positive relationships with students and families.
  • Modeled positive behavior and communication skills for students.

To-Go Shopper

Hannaford Supermarket
04.2022 - 06.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Education

Bachelor of Arts - Early Childhood Special Education

SUNY Plattsburgh
Plattsburgh
05-2027

High School Diploma -

Argyle Central School
Argyle
06-2023

Skills

    Organization skills

    Time Management

    Telephone skills

    Data Entry

    Scheduling

    Strong Work Ethic

    Online order fulfillment

    Patience and Empathy

    Parent Communication

    Music and Movement

    Health and safety

    Early Childhood Education

Timeline

Receptionist

A & S Pool Water
05.2024 - Current

Childcare Assistant Teacher

Childtime Learning Center
06.2023 - 01.2024

To-Go Shopper

Hannaford Supermarket
04.2022 - 06.2023

Bachelor of Arts - Early Childhood Special Education

SUNY Plattsburgh

High School Diploma -

Argyle Central School

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Olivia Montello