Olivia Morey
Statesboro,GA
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
Work History
Server
Wild Wing Cafe
06.2022 - Current
- Provided exceptional customer service by efficiently managing multiple tables during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new team members on menu offerings and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Enhanced sales through upselling techniques while maintaining customer relationships.
- Implemented feedback systems to improve service quality and operational efficiency.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier/Server
Sunset Slush
05.2020 - 06.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register, balancing funds at shift end to ensure accuracy.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new cashiers, promoting team collaboration and efficiency.
Education
Bachelor of Science - Nursing
Georgia Southern University
Statesboro, GA05-2028
Houston County High School
Warner Robins, GA05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Menu memorization
- High volume dining
- Order accuracy
Timeline
Server
Wild Wing Cafe
06.2022 - Current
Cashier/Server
Sunset Slush
05.2020 - 06.2023
Bachelor of Science - Nursing
Georgia Southern University
Houston County High School
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