Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Motes

Manhattan,KANSAS

Summary

Motivated and reliable senior Social Work major with strong interpersonal and communication skills. Experienced in customer service, with a background as a server at Old Chicago and as a host in a fine dining restaurant. These work experiences have prepared me to work in a fast-paced environment and remain calm and positive. I am friendly and dependable. As well as committed to positive interactions and building meaningful connections. I am seeking to advance my skills and knowledge in graduate school to support individuals and communities effectively.

Overview

4
4
years of professional experience

Work History

Server

Old Chicago Pizza
Manhattan, KS
08.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
  • Increased sales with upselling techniques, and thorough knowledge of menu items and current promotions.
  • Served food and beverages promptly, while paying special attention to customer needs.
  • Worked with the POS system to place orders, manage bills, and handle complimentary items.
  • Created good personal relationships with regular customers.
  • Assist in training new hires to provide guidance on restaurant standards and best practices.

Restaurant Hostess

Barolo Grille
Salina, KS
08.2020 - 08.2021
  • Answered phone calls to take orders, give information and make reservations.
  • Reduced wait times for guests by coordinating with other team members during peak hours.
  • Greeted customers upon arrival, and provided a friendly and warm presence throughout their dining experience.
  • Trained new hostesses on customer service and restaurant policies to maintain high standards of service.

Education

Bachelor of Science - Social Work

Kansas State University
Manhattan, KS
05-2025

High School Diploma -

Sacred Heart High School
Salina, KS
05-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Adaptable to change
  • Task prioritization
  • Multitasking and organization
  • Server training
  • Positive and professional
  • Reliability
  • Communication

Timeline

Server

Old Chicago Pizza
08.2022 - Current

Restaurant Hostess

Barolo Grille
08.2020 - 08.2021

Bachelor of Science - Social Work

Kansas State University

High School Diploma -

Sacred Heart High School

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Olivia Motes