Olivia Nicastro
Boca Raton,FL
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
Work History
Hostess
Outback Steakhouse
Deerfeild Beach, Florida
06.2021 - 12.2022
- Took reservations by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours and seating availability.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Sales Associate
Journeys Shoe Store
Boca Raton, FL
11.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Bachelor of Science - Psychology
University of North Florida
Jacksonville, FL05.2025
Skills
- Kitchen Staff Coordination
- Table Bussing
- Dining Reservations
- Order Processing
- Educational Sales
- Sales Expertise
- Time Management
- Store Opening and Closing
- Sales Goal Attainment
- Customer Service
- Teamwork and Collaboration
- Verbal and Written Communication
- Cash Handling
- Stocking and Receiving
Timeline
Hostess
Outback Steakhouse
06.2021 - 12.2022
Sales Associate
Journeys Shoe Store
11.2020 - 06.2021
Bachelor of Science - Psychology
University of North Florida
Similar Profiles
Gracelynn SipeGracelynn Sipe
Server Assistant at Outback SteakhouseServer Assistant at Outback Steakhouse
Caden ShanerCaden Shaner
Server Assistant at Outback SteakhouseServer Assistant at Outback Steakhouse
Isaac KeeferIsaac Keefer
Bartender/Key/Headwait at Outback SteakhouseBartender/Key/Headwait at Outback Steakhouse
Mason BrooksMason Brooks
Server at Outback SteakhouseServer at Outback Steakhouse
Cole CarandangCole Carandang
Assistant Store Manager at Parlor DoughnutsAssistant Store Manager at Parlor Doughnuts