Olivia Novak
Yorkville,IL
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Olive Garden - Darden Restaurants
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Cashier
Walmart
01.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Panera Bread
07.2017 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Bachelor of Arts - Musical Theatre
Aurora University
Aurora, IL05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
Timeline
Server
Olive Garden - Darden Restaurants
06.2021 - Current
Cashier
Walmart
01.2020 - 05.2021
Cashier
Panera Bread
07.2017 - 04.2020
Bachelor of Arts - Musical Theatre
Aurora University
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