Olivia Oldford
Summary
Reliable employee offering strong multitasking, problem-solving and communication skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management positions. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Server
Medalist Village Club
2023.10 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Head Hostess
Medalist Village Club
2020.10 - 2023.05
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
Cashier
Hobe Sound Farmers Market
2021.10 - 2022.11
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
South Fork High School
Stuart, FL05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Customer Assistance
- Time management skills
- Reliability and punctuality
Timeline
Server
Medalist Village Club
2023.10 - Current
Cashier
Hobe Sound Farmers Market
2021.10 - 2022.11
Head Hostess
Medalist Village Club
2020.10 - 2023.05
High School Diploma -
South Fork High School
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