Olivia Olmstead
Lawton,Oklahoma
Summary
Hardworking, knowledgeable and motivated certified medical assistant with exceptional background over several years handling intensive clinical environments. Providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy.
Overview
9
9
years of professional experience
Work History
Clinical- FLOAT
Comanche County Memorial Hospital
Lawton, OK
10.2018 - Current
- Obtained patients health history, information about current medical issues and vital signs.
- Provided assistance in performing minor surgical procedures, administering injections, medications and treatments as directed by the physician.
- Verified appointment times with patients, preparing charts and consent forms.
- Educated patients about medications, procedures and physician's instructions.
- Prepared treatment rooms for patient examinations.
- Answered phones, scheduled appointments and greeted patients
- Suture and staple removal
- Changed dressings on wounds to prevent infection and check for healing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Documented notes during patient visits.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Provided support to patients by helping them fill out forms and answering their questions
- Updated and maintained databases with current information.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Caregiver
Visiting Angels
Lawton , OK
09.2018 - 11.2018
- Created safe and positive living situations for clients
- Planned and prepared meals and snacks for clients and provided assistance with eating when necessary.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Aided with mobility and independence for disabled individuals
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Consulted with client care team to continually update care plans.
- Improved patient outlook and daily living through compassionate care.
- Built strong and trusting rapport with clients and loved ones.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted clients with maintaining good personal hygiene.
- Provided emotional support to clients during difficult times.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
The CORE institute
Gilbert, AZ
07.2017 - 03.2018
- Answer office phones and schedule appointments
- Greet patients and prepare them for examinations
- Input patient information into EMR system
- Assist physician during patient examinations
- Sanitize and restock rooms before and after each patient
- Obtain patient medical history and vital signs
Customer Service Cashier
Bed bath and beyond
Gilbert, AZ, AZ
01.2016 - 01.2017
- Worked as a team member to provide the highest level of service to customers
- Operated a cash register to process cash, check and credit card transactions
- Built and maintained effective relationships with peers and upper management
- Greeted customers and responded to informational requests.
- Maintained cleanliness and presentation of stock room and production floor.
- Resolved customer complaints in a professional manner.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Collected credit card and cash payments to complete transactions for customer orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Addressed customer questions and concerns regarding products and services.
- Provided excellent customer service by helping customers locate items they were looking for.
- Welcomed customers, offering assistance to help find store items.
- Answered phone calls to assist customers with questions and orders.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Built and maintained productive relationships with employees.
Education
High school graduate -
Higley High School
Gilbert, AZ05-2017
Graduate - medical assistant
EVIT
Gilbert, AZ05-2017
Skills
- Quickly learns and masters new concepts and skills
- Detail-oriented
- Providing exceptional customer service
- Patient care
- Vital signs assessment
- Medication administration
- Electronic medical records
- Assisting with procedures
- Communication skills
- Problem solving
- Health monitoring
- Scheduling appointments
- Written communication
- Organization and time management
- PPE use
- Friendly, positive attitude
- Injection administration
- Patient scheduling
- Immunization administration
- Patient assessments
- Data entry
- Adaptable
Timeline
Clinical- FLOAT
Comanche County Memorial Hospital
10.2018 - Current
Caregiver
Visiting Angels
09.2018 - 11.2018
The CORE institute
07.2017 - 03.2018
Customer Service Cashier
Bed bath and beyond
01.2016 - 01.2017
High school graduate -
Higley High School
Graduate - medical assistant
EVIT