Olivia Parker
Leona,TX
Summary
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Parts Department Supervisor
Texas Pride Trailers
Madisonville, TX
01.2025 - 04.2025
- Evaluated employee performance regularly through constructive feedback sessions that led to measurable improvements in their job performance.
- Assisted in the development of promotional strategies for parts sales, driving revenue growth within the department.
- Oversaw the accurate processing of returns and exchanges, maintaining a high level of customer satisfaction.
- Enhanced inventory management by implementing efficient organization and tracking systems.
- Supervised team of parts department employees, improving overall productivity and customer satisfaction.
- Collaborated with service department to ensure timely availability of required parts, minimizing customer wait times.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Parts Associate / Customer Service
Texas Pride Trailers
Madisonville, TX
08.2023 - 01.2025
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Streamlined order processing and shipping for faster customer service and reduced wait times.
- Identified opportunities to improve supply chain efficiency, minimizing backorders and ensuring timely delivery of parts.
- Increased overall customer satisfaction by providing knowledgeable assistance on part selection and troubleshooting issues.
Shift Leader
Scooters Coffee Shop
Madisonville, TX
03.2023 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Gym Management
Warrior Fitness
Buffalo Texas
08.2022 - 02.2023
- Handled day-to-day customer or client questions via telephone or email
- Enforced rules and held customers accountable for not following gym regulations.
- Handled customer complaints in a professional and courteous manner.
- Performed daily inspections, checking for stock supplies and proper equipment functionality.
- Sold memberships and personal training sessions to new customers.
Retail Sales
Davis Country Store
Buffalo Texas
05.2021 - 12.2021
- Designed displays to deliver engaging, and memorable store experiences for shoppers.
- Organized store racks and displays to promote visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size and item.
- Increased sales by offering advice on purchases and promoting additional products.
- Folded and arranged merchandise on displays to drive sales.
Education
Currently Enrolled - Psychology
Navarro College Online
Corsicana, TXSkills
- Maintaining Clean Work Areas
- Merchandising and Display
- Cash Register Operations
- Excellent Customer Service
- Team player
- Multitasking Abilities
Timeline
Parts Department Supervisor
Texas Pride Trailers
01.2025 - 04.2025
Parts Associate / Customer Service
Texas Pride Trailers
08.2023 - 01.2025
Shift Leader
Scooters Coffee Shop
03.2023 - 07.2023
Gym Management
Warrior Fitness
08.2022 - 02.2023
Retail Sales
Davis Country Store
05.2021 - 12.2021
Currently Enrolled - Psychology
Navarro College Online