Olivia Partridge
Flagstaff,AZ
Summary
I am a dynamic and results-oriented professional with extensive experience as a server at White Chocolate Grill as well as Sizzler. Excelled especially in delivering exceptional customer service and maintaining high standards of dining experience. I am extremely hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. I have grown to become successful at handling tables of all sizes with accuracy and impeccable service skills. I constantly strive to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
White Chocolate Grill
Scottsdale, Arizona
07.2024 - 12.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Server
Sizzler Restaurant
Flagstaff, Arizona
10.2023 - 05.2024
- Assisted in training new servers.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Baraista
Starbucks
Phoenix, Arizona
10.2021 - 08.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Created complex, hand-crafted beverages based upon customer preferences.
- Collaborated with other teams to ensure successful completion of tasks.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
Graduate Certificate - Spanish
Fidelitas
San Jose, Costa Rica06-2024
Associate of Science - Interior Design
Northern Arizona University
Flagstaff, AZSome College (No Degree) -
Snow College
Ephraim, UTSkills
- Server training
- Hostess support
- Team member support
- Food inspection
- Daily specials memorization
- Suggestive selling
- Table Maintenance Skills
- Customer Engagement
- Positive and professional
Languages
Spanish
Professional
Timeline
Server
White Chocolate Grill
07.2024 - 12.2024
Server
Sizzler Restaurant
10.2023 - 05.2024
Baraista
Starbucks
10.2021 - 08.2022
Graduate Certificate - Spanish
Fidelitas
Associate of Science - Interior Design
Northern Arizona University
Some College (No Degree) -
Snow College
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