Olivia Patterson
Erie,CO
Summary
Native English speaker with an extensive background in customer service and a strong interest in education, cultural exchange, and language learning. Experience working one-on-one with children in a professional capacity and assisting in English teaching thorugh volunteering. Known for clear communication, patience, and the ability to connect with people from diverse backgrounds.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Registered Behavior Technician
Center For Social Dynamics
Boulder, Colorado
02.2025 - 09.2025
- Implemented individualized behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA).
- Collected and recorded accurate data on client progress.
- Provided 1:1 therapy sessions for clients with autism spectrum disorder and related developmental delays.
- Adapted session activities in real-time to meet client needs and maintain engagement.
- Trained in crisis intervention and implemented behavior reduction protocols when necessary.
Shift Lead
Dunkin'
Boulder, Colorado
09.2020 - 05.2025
- Supervised a team of food service staff members, ensuring efficient and smooth operations
- Maintained cleanliness and sanitation standards in accordance with health regulations
- Oversaw cash handling procedures and ensured accurate reconciliation at the end of each shift
- Prepared and served food and beverages to customers in a timely and efficient manner
- Provided excellent customer service by addressing customer inquiries, concerns, and special requests
Education
Bachelor of Arts - International Relations
University of Colorado At Boulder
Boulder, CO05-2024
Skills
- Customer service
- Team leadership
- Behavior intervention
- Time management
- Effective communication
- Data collection
- Social skills development
Languages
Spanish
Elementary
Certification
TEFL Certification
Timeline
Registered Behavior Technician
Center For Social Dynamics
02.2025 - 09.2025
Shift Lead
Dunkin'
09.2020 - 05.2025
Bachelor of Arts - International Relations
University of Colorado At Boulder