Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Perconte

Tampa,FL

Summary

Full-time college student majoring in Language-Speech- Hearing. Experience in the food industry as well as the retail industry. Skilled at communication, customer service, handling money and much more. Adept at working effectively, maintaining an efficient work environment.

Overview

7
7
years of professional experience

Work History

Hostess

P.F. Chang's Bistro
Tampa, FL
10.2022 - Current
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Assisted in preparing the restaurant for opening and closing shifts.

Sales Associate / Cashier

Red Balloon Consignment Shop
Wellington , FL
06.2019 - 01.2022
  • Answered incoming telephone calls to provide store, products and services information.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, or gift card
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Teacher Assistant / Event Planner

Panther Run Elementary
Wellington , FL
08.2017 - 05.2020
  • Distributed supplies to teachers
  • Helped organize school events and teacher functions
  • Assisted teachers in organizing their classrooms

Education

Bachelor of Arts - Language- Speech- Hearing

University of South Florida
Tampa, FL
12-2024

High School Diploma -

Wellington Community High School
Wellington, FL
05-2021

Skills

  • Experienced in employee training and supervision
  • Proficient at multitasking
  • Dependable, on-time, strong work ethic
  • Experienced in cash and credit card payment handling
  • Professional oral and written communication skills

Timeline

Hostess

P.F. Chang's Bistro
10.2022 - Current

Sales Associate / Cashier

Red Balloon Consignment Shop
06.2019 - 01.2022

Teacher Assistant / Event Planner

Panther Run Elementary
08.2017 - 05.2020

Bachelor of Arts - Language- Speech- Hearing

University of South Florida

High School Diploma -

Wellington Community High School

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Olivia Perconte