Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Timeline
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Natasha Kahan

Natasha Kahan

North Hollywood,CA

Summary

I'm a dependable team member, with experience and well developed critical thinking, problem solving, and organization skills. An exceptional communicator and team player. I go above and beyond to serve guests and promote loyalty in a friendly and professional manner. I enjoy connecting with people through food and shared hobbies. I'm excited to make new friendships in my community by diving into the workforce within it!

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hostess

Vivian's Millennium Cafe
01.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.

Shift Lead

Muffin Can Stop Us
04.2023 - 06.2023
  • Earned the position of shift lead and key holder within the first month of working at the company due to my leadership and communication skills
  • Making sure food was delivered on time and patrons were content with their orders
  • Worked both shut down and opening of the store
  • Assisted manager with inventory control and stock ordering
  • Explained current promotional information and items to patrons
  • Went to planned business events to gain more patrons.

Key Holder

Creamistry
07.2022 - 01.2023
  • Prepared foods for various recipes by washing, peeling, and dicing ingredients
  • Assisted manager with inventory control and stock ordering
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations
  • Explained current promotional information and items to patrons
  • Kept restaurant lobby, front counter, and restroom neat and clean throughout shift
  • Demonstrated proper food safety practice by accurately completing quality control checklist.

Preschool Teacher

Garden Elementary Preschool
08.2019 - 03.2020
  • Collaborated with colleagues on developing new classroom projects and monthly themes
  • Developed professional relationships with teachers, parents, directors, and therapists
  • Maintained a clean and organized classroom setting throughout the day
  • Oversaw early childhood education and development curriculum
  • Oversaw leading and daily schedules amongst various classrooms
  • Controlled classroom environments with clearly outlined rules and positive reinforcement technique.

Education

Bachelor of Fine Arts continuing -

Pennsylvania Academy of Fine Arts

Skills

  • Beverage and Food Preparation
  • Employee training and Supervision
  • Supplies monitoring and re-stocking
  • Customer Service
  • Superior communication skills
  • Teamwork and Collaboration
  • English
  • Intermediate Spanish
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette

Accomplishments

  • Won employee of the month 2023.
  • Memorized ingredients and recipes for 8 specialty drinks.
  • Supervised team of 7 staff members.

References

ST/Chef, 424-343-6206, ST@muffincanstopus.com, Manager/Owner, Muffin Can Stop Us

Chandhi, 818-294-0061 Manager/Owner, Creamistry

Certification

  • ServSafe

Timeline

Hostess

Vivian's Millennium Cafe
01.2024 - Current

Shift Lead

Muffin Can Stop Us
04.2023 - 06.2023

Key Holder

Creamistry
07.2022 - 01.2023

Preschool Teacher

Garden Elementary Preschool
08.2019 - 03.2020

Bachelor of Fine Arts continuing -

Pennsylvania Academy of Fine Arts

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Natasha Kahan