Madel Cabreja
Warwick,Rhode Island
Summary
Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
Work History
Hostess
Pure Lounge
Providence, RI
05.2022 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Crew Member
Dunkin' Donuts Franchising
Providence, RI
10.2020 - 12.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
Swimming Instructor
YMCA Of Greater Providence
Providence, RI
04.2021 - 09.2021
- Organized and taught swimming lessons to children age 6 months to 12 years.
- Prepared equipment before each class class and stored items promptly after classes.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.
Education
High School Diploma -
Pilgrim High School
Warwick, RI06.2022
Skills
- Service-Oriented
- Multitasking and Prioritization
- Reliable and Trustworthy
- Attention to Detail
- Handling Complaints
- Collaboration and Teamwork
- Employee Training and Supervision
- Documentation and Recordkeeping
- Cash Drawer Operations
- Cleaning and Sanitizing
- Customer Service
- Dependable and Cooperative
- Adaptability and Flexibility
- Critical Thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess
Pure Lounge
05.2022 - Current
Swimming Instructor
YMCA Of Greater Providence
04.2021 - 09.2021
Crew Member
Dunkin' Donuts Franchising
10.2020 - 12.2021
High School Diploma -
Pilgrim High School
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