Micaiah Cannon
North Miami Beach,FL
Summary
A friendly student who is available for the weekend, evening, and holiday shifts. Considered hardworking, punctual, and driven. Enthusiastic young mind eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of what I have learned and what I hope to learn in the future. I am not only a restaurant cashier, but I am a young mind amongst millions of others who have been shut out to all other opportunities out there. I have a voice and want to use it, I have a past and I want to take it with me to the future, and most importantly I have a mind that wants to go beyond what I am capable of... with the right chance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Calaveras Cantina
Boca Raton, Florida
07.2021 - 11.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Planned and executed 10-guest parties by organizing menus, spaces and special requests.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assisted managers with quickly resolving service- and food-related issues.
Drive-Thru Cashier
Dixie Crossroads
Titusville, FL
04.2021 - 07.2021
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Balanced cash drawer at beginning and close of shift.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
Drive-Thru Cashier
Texas Roadhouse
Findlay, OH - Ohio
08.2020 - 01.2021
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Balanced cash drawer at beginning and close of shift.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Cashier
Sonny's Real Pit BBQ
Titusville, Florida
04.2019 - 01.2021
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provide assistance or intervention where required.
- Collected and authorized payments of guests.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Some College (No Degree) - Psychology
Eastern Florida State College
Titusville, FLSome College (No Degree) - Psychology
The University of Findlay
Findlay, OHSome College (No Degree) - Psychology
Florida Atlantic University
Boca Raton, FLHigh School Diploma -
Titusville High School
Titusville, FL05.2020
Skills
- Reservation Management
- Large Party Preparation
- Team Player
- Service-Oriented
- Self-Motivated
- Front- and Back-of-House Coordination
- Highly Organized
- Reliable and Trustworthy
- Attention to Detail
- Customer-Oriented
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Building Customer Trust and Loyalty
- Verbal and Written Communication
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Understanding Customer Needs
- Multitasking and Prioritization
- Active Listening
- Health and Safety Compliance
- Cake and Pastry Decoration
- Dough Preparation and Baking
- Mixing and Blending
- Instructional techniques
- Performance experience
- Safety awareness
- Flexibility improvements
- Strengthening routines
- Parent relations
- Mentoring
- Proficient in Contemporary dance and improvisation
- Background in good amount of dance styles
- Competitive history
- Modern ballet training
- Recital Planning
- Marketing and advertising
Certification
- ServSafe
- InDesign and Photoshop certification, as well as fashion certificate.
Hobbies
- Dancing
- Singing
- Baking
- Cooking
- Sculpting art
- Food art
- Researching Psychology for studies
- Marketing
Timeline
Hostess
Calaveras Cantina
07.2021 - 11.2021
Drive-Thru Cashier
Dixie Crossroads
04.2021 - 07.2021
Drive-Thru Cashier
Texas Roadhouse
08.2020 - 01.2021
Cashier
Sonny's Real Pit BBQ
04.2019 - 01.2021
Some College (No Degree) - Psychology
Eastern Florida State College
Some College (No Degree) - Psychology
The University of Findlay
Some College (No Degree) - Psychology
Florida Atlantic University
High School Diploma -
Titusville High School