Olivia Pillath
Madison,Wisconsin
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Waitress
Sugar River Pizza
10.2020 - Current
- Provided exceptional customer service, ensuring a welcoming and efficient dining experience.
- Managed multiple tables simultaneously, prioritizing tasks to enhance service speed and quality.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Assisted in training new team members on menu items and service protocols.
Certified Nursing Assistant
UW Hospital
03.2024 - 10.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare team to develop individualized care plans for patients.
Education
No Degree - Nursing Pre Requisites
Madison College
Madison, WIHigh School - undefined
Stoughton High School
Stoughton, WI01.2021
Skills
- Multitasking
- Customer service
- Proficient in [Software]
- Patient schedule management
- Team collaboration
- Advertising
- Patient counseling
ADDITIONAL INFORMATION
- I am very personable and am easy to talk to along with providing a great deal of help to people face to face.
- Being able to talk to people everyday has taught me to handle all different types of personalities making me talented in talking to new people.
Timeline
Certified Nursing Assistant
UW Hospital
03.2024 - 10.2025
Waitress
Sugar River Pizza
10.2020 - Current
High School - undefined
Stoughton High School
No Degree - Nursing Pre Requisites
Madison College