Olivia Pirog
Jackson,NJ
Summary
Throughout my experience in the work field I have proven in enhancing customer satisfaction and sales, I excel in guest service and salesmanship. Leveraging strong organizational skills, I've adeptly handled customer complaints, ensuring a welcoming environment. My knack for upselling and personalizing consultations has significantly contributed to positive customer experiences and sales growth.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Wharfside Restaurant
06.2024 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Tanning Consultant/Sales Associate
Beach Bum Tanning Salon
02.2022 - 10.2023
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
- Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
Education
No Degree - Public Health With A Minor in BA
Rutgers University
New Brunswick, NJ05-2026
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Order management
- Salesmanship
- Sales assistance
- People skills
- Personable service
Languages
Polish
Native or Bilingual
Timeline
Restaurant Server
Wharfside Restaurant
06.2024 - Current
Tanning Consultant/Sales Associate
Beach Bum Tanning Salon
02.2022 - 10.2023
No Degree - Public Health With A Minor in BA
Rutgers University
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