Olivia Prather
High Ridge,MO
Summary
Dedicated server recognized for exceptional customer service and team collaboration. Committed to maintaining cleanliness standards and enhancing guest engagement in fast-paced environments.
Motivated professional with a background in customer service and childcare. Known for exceptional guest engagement and a commitment to cleanliness, ready to leverage training experience to enhance team performance and guest experiences.
Overview
8
8
years of professional experience
Work History
Server
Helen Fitzgerald's Restaurant and Pub
St Louis, MO
08.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Coordinated table assignments and managed seating flow to optimize restaurant efficiency.
- Trained new staff on menu items, service standards, and operational procedures to maintain consistency.
- Processed orders accurately using point-of-sale system, enhancing order accuracy and speed of service.
- Implemented best practices for cleanliness and sanitation, contributing to a safe dining experience for guests.
Childcare Provider
Wakaba Child Development Center
Okinawa, Japan
10.2024 - 05.2025
- Facilitated daily educational activities to promote cognitive and social development in children.
- Implemented individualized care plans to address diverse developmental needs of children.
- Monitored and documented children's progress, ensuring adherence to developmental milestones.
- Collaborated with parents to discuss children's behavior and development, fostering strong relationships.
Trainer
Chick-fil-A
St Louis, MO
08.2018 - 06.2022
- Developed training materials to enhance team knowledge and operational efficiency.
- Conducted orientation sessions for new hires, ensuring smooth onboarding processes.
- Facilitated skill-building workshops, improving staff performance and customer service quality.
- Mentored team members on best practices, fostering a collaborative work environment
Education
High School Diploma -
Lindbergh Highschool
St Louis, MOSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Team collaboration
Timeline
Server
Helen Fitzgerald's Restaurant and Pub
08.2025 - Current
Childcare Provider
Wakaba Child Development Center
10.2024 - 05.2025
Trainer
Chick-fil-A
08.2018 - 06.2022
High School Diploma -
Lindbergh Highschool