Olivia Pronovost
Redding,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful at operating in fast-paced, high volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Western Physical Therapy
07.2022 - Current
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Assisted in designing effective home exercise programs for patients, promoting continued improvement outside of clinical sessions.
- Performed electrical stimulation, ultrasounds, infra red light to improve patient movement and functions.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Cashier
Sportmans Warehouse
09.2021 - 02.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Murrish Market
08.2020 - 03.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Barista
Murrish Market
08.2020 - 03.2021
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, and utensils daily.
- Memorized recipes for specialty coffee beverages.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
Associate of Science - Kinesiology
Shasta College
Redding, CA05.2023
High School Diploma -
Fortuna Union High School
Fortuna, CA05.2020
Skills
- Customer Service
- Cash Handling
- Reports and Documents
- Team Leadership
- Performance Improvement
- Active Listener
- Team Player
- Friendly and Outgoing
- Customer Communications
- Patient Care
Affiliations
- Outdoor activities
- Working out
- Cooking
Certification
CPR and AED certified
Timeline
Physical Therapy Aide
Western Physical Therapy
07.2022 - Current
Cashier
Sportmans Warehouse
09.2021 - 02.2022
Cashier
Murrish Market
08.2020 - 03.2021
Barista
Murrish Market
08.2020 - 03.2021
Associate of Science - Kinesiology
Shasta College
High School Diploma -
Fortuna Union High School
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