Olivia Radtke
Salem,OR
Summary
Florist at the Original Independence Saturday Market, adept in crafting unique floral designs. Skilled in business management and customer service, I excel in multitasking and active listening, fostering client trust and building a loyal customer base. Achieved a significant increase in client engagement through expert advice and high-quality product offerings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Florist
the Original Independence Saturday Market
07.2023 - Current
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Advised customers on care and maintenance of plants and flowers, increasing customer engagement.
Host
Gilgamesh Brewing
05.2021 - 11.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
High School Diploma -
West Salem High School
Salem, OR06.2025
Skills
- Sales and service-oriented
- Attention to Detail
- Multitasking Abilities
- Reliability
- Active Listening
- Time management abilities
- Business Management
- Deadline Adherence
- Customer Service-Oriented
- Client engagement and assistance
Accomplishments
- Gained returning customers by providing high quality arrangements
- Provided flowers for numerous large events such as weddings, Quinceaneras, funerals, etc
Certification
- Biliteracy seal, West Salem High School, June 2025
Languages
Spanish
Professional Working
English
Native or Bilingual
References
- Gigamesh Brewing General Manager: Janeth (503)-559-6269
- Farmers Market Manager: Martha (503)-881-9950
- Kari Radtke (Ultrasound Tech At Salem Hospital of 24 years): (503)-507-6730
- Eileen Radtke (Nurse at Salem Hospital of 41 years): (503)-871-4287
Timeline
Florist
the Original Independence Saturday Market
07.2023 - Current
Host
Gilgamesh Brewing
05.2021 - 11.2021
- Biliteracy seal, West Salem High School, June 2025
High School Diploma -
West Salem High School
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