Olivia Redick
Lenexa,KS
Summary
Dynamic Support Staff from VIP Quality Services LLC, adept in documentation and customer service, significantly enhanced client satisfaction through exceptional problem-solving and multitasking abilities. Demonstrated reliability and critical thinking, excelling in teamwork and collaboration. Continuously improved processes, contributing to the organization's positive reputation.
Overview
2
2
years of professional experience
Work History
Support Staff
VIP Quality Services LLC
05.2022 - Current
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
- Attended training sessions to stay updated on procedures and services.
- Handled confidential information with discretion and ensured its secure storage according to company policies.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
No Degree - Still in High School
Scholar Prep
Olathe, KS05.2026
Skills
- Telephone assistance
- Documentation
- Critical Thinking
- Fast Learner
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
Timeline
Support Staff
VIP Quality Services LLC
05.2022 - Current
No Degree - Still in High School
Scholar Prep
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