Olivia Reyes
Lake Dallas
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills and a lighthearted attitude.
Overview
1
1
year of professional experience
Work History
Host
Don Camillo Italian Cuisine
Lake Dallas
08.2024 - Current
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Assisted other departments when needed such as bussing tables.
- Balanced cash drawers at the end of each shift.
- Took reservations over phone and in person.
- Managed dining room layout to maximize efficiency of staff members.
- Assisted servers in seating guests by escorting them to their tables.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed incoming calls during busy shifts.
Retail Store Manager
Thousand Hills Church
Hickory Creek
06.2024 - 07.2024
- Resolved customer complaints in a professional manner.
- Coordinated stock replenishment processes as needed based on sales trends.
- Handled cash register transactions accurately while providing excellent customer service.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Drafted detailed reports on store performance for upper management review.
Education
High School Diploma -
Lake Dallas High School
Corinth, TX05-2025
Skills
- Customer service
- Cash handling
- Inventory management
- Time management
- Conflict resolution
- Team collaboration
- Effective communication
- Adaptable to change
- Verbal and written communication
- Team player mentality
Timeline
Host
Don Camillo Italian Cuisine
08.2024 - Current
Retail Store Manager
Thousand Hills Church
06.2024 - 07.2024
High School Diploma -
Lake Dallas High School