Olivia Rieland
Summary
Reliable and upbeat professional successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Server
Bob's Burgers And Brew
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Medical Receptionist Supervisor
Care Medical Group
07.2021 - 06.2022
- Provided exceptional customer service by addressing patient concerns promptly and courteously.
- Answered and managed correspondence using multi-line phones
- Scheduled patients, processed payments, and verified insurance
- Completed records requests and processed other administrative requests
Retail Sales Key Holder
Lucky Brand Outlet
01.2019 - 04.2019
- Collaborated with store management to achieve monthly sales targets and goals.
- Handled new shipment, cash and deposits, and floor merchandise and backstock
- Assisted with floor displays, markdowns and promotions
- Exceeded SPH, ECON and Credit Card goals
Education
Associate of Applied Science -
Whatcom Community College
Bellingham, WAHigh School Diploma -
Ferndale High School
Ferndale, WA06.2018
Skills
- Organization
- Safe Food Handling
- Alcohol Service
- Exceptional communication
- POS System Operation
- Detail Oriented
- Sales expertise
- Problem-solving skills
- Multi-tasking strength
- Exceptional customer service
Certification
- MAST Permit
- Food Handler
- CPR / First Aid
Timeline
Restaurant Server
Bob's Burgers And Brew
08.2022 - Current
Medical Receptionist Supervisor
Care Medical Group
07.2021 - 06.2022
Retail Sales Key Holder
Lucky Brand Outlet
01.2019 - 04.2019
Associate of Applied Science -
Whatcom Community College
High School Diploma -
Ferndale High School
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