Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Olivia Rivas

Olivia Rivas

North Bend,WA

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Trapperssushi
10.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Front Desk Receptionist

Mount Si Sports and Fitness
06.2021 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Esthetician

Curves and Contours
05.2025 - 07.2025
  • Fostered a welcoming environment through exceptional customer service and attention to detail in treatments.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • with amber who is a licensed massage therapist we went into depth when it comes to indangerment zones and because of her experience has helped me become more comfortable with body treatments.
  • became more knowledgeable when it comes to diseases and skin disorders

Esthetician

Euro Institute of Skin Care
02.2024 - 09.2024
  • Delivered personalized skincare consultations to assess client needs and recommend appropriate treatments.
  • Implemented advanced facial techniques to enhance client satisfaction and skin health.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.

Cashier

Bybee Farms
06.2018 - 09.2021
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • became excellent at customer service at a young age.
  • learned some of the inner workings of a small business

Education

Esthetics -

Euro Institute
Renton, WA
09-2024

High School Diploma -

Mount Si High School
North Bend, WA
06-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Certification

  • Licensed esthetician MLD certified
  • Spa Body works
  • bio therapeutic - training for the bt micro
  • 50 hours of theory and training in chemical peels
  • nanobrasion and diamond head microdermabrasion
  • waxing

Timeline

Esthetician

Curves and Contours
05.2025 - 07.2025

Esthetician

Euro Institute of Skin Care
02.2024 - 09.2024

Server

Trapperssushi
10.2022 - Current

Front Desk Receptionist

Mount Si Sports and Fitness
06.2021 - Current

Cashier

Bybee Farms
06.2018 - 09.2021

Esthetics -

Euro Institute

High School Diploma -

Mount Si High School

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Olivia Rivas